Privacy Policy

Last Updated: February 1, 2026

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1. Information We Collect

To provide our analysis service, we collect the following information:

• Personal Data: Your email address and zip code. We use your zip code strictly to determine TDU service area eligibility (e.g., Oncor vs. CenterPoint) and plan availability.
• Usage Profile: The data you manually enter (average monthly kWh) or the profile you select (e.g., "Low", "Medium", "High"). We use this to simulate your annual costs against the Texas seasonality curve.
• Search Preferences: Specific criteria you select, such as "Contract Length" or "Flexibility Mode." We store these strictly to tailor the specific report you requested.
• Account & Credit Data: We maintain a record of your available Analysis Credits and your redemption history. This is required to ensure you receive the services you paid for.
• Technical Data: We collect standard log data (IP address, browser type, device type) to ensure site security and prevent fraudulent transactions.

2. How We Use Your Information

We use the collected data for the following purposes:

• To perform the "Total Exposure" calculation and generate your savings report.
• To manage your Analysis Credit balance and process secure payments via Stripe.
• To email you the results, purchase receipts, and critical service updates.
• To troubleshoot technical issues (e.g., if a report fails to generate).

3. Data Storage and Retention

We are committed to data minimization:

• Analysis Inputs: Your usage numbers and zip code are stored associated with your email address to allow you to view, download, or refresh your report later.
• Analysis Reports: Generated PDF/Web reports are stored securely so you can access them via your unique link.
• Credit Balance: We retain your credit balance indefinitely so that your credits are available whenever you choose to return. Requesting data deletion will permanently erase your credit balance.
• Payment Data: We do not store your credit card information. All payment processing is handled by Stripe. We only retain a transaction ID and payment status for accounting purposes.

4. Sharing Your Information

We do not sell your data. We only share information with trusted infrastructure providers required to operate our service:

• Microsoft Azure: For secure cloud hosting and database storage.
• Stripe: For secure, PCI-compliant payment processing.
• Azure Communication Services: For delivering your analysis reports, receipts, and login links via email.

5. Cookies & Tracking

We use a limited number of "Essential Cookies" required for the site to function:

• Session Cookies: To keep you logged in during the checkout process.
• Security Cookies: To prevent Cross-Site Request Forgery (CSRF) attacks.
• Stripe Cookies: To detect fraud and process payments securely.

We do not use third-party advertising cookies.

6. Your Rights (Texas Data Privacy and Security Act)

As a Texas-based service, we respect your rights under the Texas Data Privacy and Security Act (TDPSA). You have the right to:

• Access: Confirm whether we are processing your personal data and access that data.
• Correct: Correct inaccuracies in your personal data.
• Delete: Request the deletion of personal data provided by or obtained about you.
• Portable Data: Obtain a copy of your data in a portable format.

To exercise these rights, please contact our technical team via the email below.

7. Security

We use industry-standard security measures, including SSL/TLS encryption in transit and AES encryption at rest, to protect your information. While we strive to use every commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.